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Knowledge Management System
KNOWLEDGE MANAGEMENT SYSTEM
Contributed by: Katherin May M. Prado
Knowledge Management Systems ("KMS") exist to help businesses create and share information. These are typically used in a business where employees create new knowledge and expertise - which can then be shared by other people in the organization to create further commercial opportunities. Good examples include firms of lawyers, accountants and management consultants.
KMS are built around systems which allow efficient categorization and distribution of knowledge. For example, the knowledge itself might be contained in word processing documents, spreadsheets, Power Point presentations, Internet pages or whatever. To share the knowledge, a KMS would use group collaboration systems such as an intra-net.
A KMS could be any of the following:
- Document based i.e. any technology that permits creation/management/sharing of formatted documents such as Lotus Notes, web, distributed databases etc.
- Ontology/Taxonomy based: these are similar to document technologies in the sense that a system of terminologies (i.e. ontology) are used to summarize the document e.g. Author, Subj, Organization etc. as in DAML & other XML based ontology
- Based on AI technologies which use a customized representation scheme to represent the problem domain.
- Provide network maps of the organization showing the flow of communication between entities and individuals
- Increasingly social computing tools are being deployed to provide a more organic approach to creation of a KMS system.
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Latest page update: made by kathyprado
, Jan 17 2008, 10:53 AM EST
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